Pension & Retirement Contacts



Pension and Retirement Contacts

Pension Credit Information, change of circumstances and claims

Phone -0800 99 1234

Text Phone – 0800 169 0133

Monday to Friday 8.00 am to 8.00pm, Saturdays 9.00am to 1.00pm

International Pension Centre

Phone – 0191 218 7777

Fax – 0191 218 7021

Text Phone – 0191 218 7280

Pension Tracing Service

Phone – 0185 176 7476

Monday to Friday 8.00 am to 8.00 pm

State Pension Forecasting Team

Phone – 0845 3000 168

Text Phone – 0845 3000 169

Monday to Friday 8.00 am to 8.00 pm, Saturday 9.00 am to 1.00 pm

The Pensions Advisory Service (TPAS)

Phone – 0845 6012923

Fax – 020 7233 8016

Email – enquiries@opas.org.uk


The Pensions Ombudsman

Phone – 020 7834 9144

Fax – 020 7821 0065

Email – enquiries@pensions-ombudsman.org.uk

The Financial Ombudsman Service

Phone – 0845 080 1800

Fax – 020 7964 1001

Email – complaint.info@financial-ombudsman.org.uk

Citizens Advice

Phone – 0207833 2181 (admin only, no advice)

Fax – 020 7833 4371

Complaints Commissioner

Phone – 020 7562 5530

Fax – 020 7562 5549

Email – ComplaintsCommissioner@fscc.gov.uk

Which ? (Formerly the Consumers’ Association)

Phone – 020 7770 7000

Fax – 020 7770 7600

DWP Overseas pensions claims

Phone – 0191 218 2828

Text Phone – 0191 218 7280

General state pension advice

Phone – 0845 3013011

Text Phone – 0845 301 3012

The Pensions Regulator

Phone 0870 606 3636

Email – customersupport@thepensionsregulator.gov.uk

Inland Revenue

Phone – 020 7667 4001

Financial Services Authority

Phone – 020 7066 1000

Phone – 0845 606 1234 (consumer helpline)

Phone – 020 7066 1000 (consumer helpline from overseas)

Email – consumerhelp@fsa.gov.uk

Governments Actuary’s Department

Phone – 020 7211 2600

Fax – 020 7211 2630

Email – enquiries@gad.gov.uk

Financial Services Consumer Panel

Phone – 020 7066 9346

Fax – 020 7066 7911

Email – enquiries@fs-cp.org.uk

Financial Services Compensation Scheme

Phone – 020 7892 7300

Fax – 020 7892 7301

Email – enquiries@fscs.org.uk

Age Concern England

Phone – 020 8765 7200

Fax – 020 8765 7211

Age Concern Northern Ireland

Phone – 028 9024 5729

Fax – 028 9023 5497

Age Concern Cymru

Phone – 029 2037 1566

Age Concern Scotland

Phone – 0131 220 3345

Phone – 0800 00 99 66 (helpline)

Fax – 0131 220 2279

Help the Aged

Phone – 020 7278 1114

Phone – 0808 8006565 (advice line)

Fax – 020 7278 1116

The Association of British Insurers (ABI)

Phone – 020 7600 3333

Fax – 020 7696 8999

Email – info@abi.org.uk

National Association of Pension Funds (NAPF)

Phone – 020 7808 1300

Fax – 020 7222 7585

The Pensions Commission

Phone – 020 7962 8641

Fax – 020 7962 8994

Pensions Policy Institute

Phone – 020 7848 3744

Fax – 020 7848 3235

Email – info@pensionspolicyinstitute.org.uk


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